Privacy Policy

Privacy Policy

Last Updated: 12 September 2026

Bhavya Design Print (“Bhavya Design Print”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal information we collect when you visit or use our website (the “Site”), why we collect it, how we use and protect it, when it may be shared, and the choices and rights available to you.

By using our Site or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Site, we may collect the following information:

A. Contact Information

We may collect:

  • Full name
  • Mobile or telephone number
  • Email address
  • Billing and/or shipping address
  • City, state, postcode, and country

B. Order and Transaction Information

When you place an order or make an enquiry, we may collect information relating to:

  • Products or services you order or enquire about
  • Order details and order history
  • Delivery information
  • Billing information
  • Communication and customer-support records

We do not intentionally collect or store your complete credit card, debit card, bank account, PIN, CVV, OTP, or other sensitive payment credentials on our own servers.

Where online payments are processed through a third-party payment service provider, the payment information may be processed directly by that provider in accordance with its own privacy policy and security practices.

C. Information You Provide

We may collect information that you voluntarily provide when you:

  • Create or use an account, where applicable
  • Place an order
  • Submit an enquiry or contact form
  • Request a quotation
  • Contact customer support
  • Subscribe to marketing communications
  • Participate in surveys, promotions, or offers
  • Submit product preferences or other information to us

D. Website and Technical Information

When you visit our Site, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Approximate usage and interaction information
  • Date and time of visits
  • Referring website or source

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

2. Why We Collect and Use Your Information

We collect and use personal information only for specified and legitimate purposes, including:

To process and fulfil orders

We may use your information to:

  • Process your order
  • Confirm your order
  • Prepare products or services
  • Arrange delivery
  • Communicate with you regarding your order
  • Provide customer support
  • Handle returns, replacements, refunds, or complaints where applicable

To respond to enquiries

If you contact us, we may use your contact information to respond to your enquiry, request, quotation, or support issue.

To improve our website and services

We may use information about website usage, customer preferences, and general purchasing patterns to:

  • Improve our website
  • Improve our products and services
  • Understand customer requirements
  • Improve customer experience
  • Identify technical problems
  • Measure website performance

To send marketing communications

We may send promotional or marketing communications only where you have opted in or where otherwise permitted by applicable law.

Marketing communications may include information about:

  • New products
  • Offers and promotions
  • Services
  • Special events
  • Other updates from Bhavya Design Print

You can withdraw your marketing consent or unsubscribe at any time.

To comply with legal requirements

We may process or retain information where necessary to comply with applicable laws, regulations, legal proceedings, government requests, or to protect our legal rights.

3. Consent

Where consent is required for processing your personal data, we will seek your consent in a clear and understandable manner.

Consent will be limited to the specified purpose for which it is obtained and to the personal information reasonably necessary for that purpose.

You may withdraw consent at any time where processing is based on consent.

Withdrawal of consent will not affect the lawfulness of processing that took place before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or features where the relevant information is necessary for providing those services.

4. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about the personal data we process about you
  • Request correction or updating of inaccurate or incomplete personal information
  • Request erasure of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Request assistance regarding the processing of your personal information
  • Raise a complaint or grievance regarding the handling of your personal data
  • Exercise other rights available to you under applicable data protection laws

To exercise any applicable right, please contact us using the details provided in the Contact and Grievance section below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies are small files stored on your computer, mobile phone, or other device when you visit a website.

Cookies may be used to:

  • Keep the website functioning properly
  • Remember your preferences
  • Maintain sessions
  • Understand how visitors use our website
  • Measure website performance
  • Improve user experience
  • Support analytics and other website functionality

Where applicable, we may provide a cookie consent mechanism allowing you to manage or control certain categories of cookies.

You can also manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features of the Site.

6. Analytics

We may use third-party analytics services, such as Google Analytics or similar services, to understand how visitors use our website and to improve our services.

Analytics services may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • General website interaction data
  • Traffic sources

Analytics information is generally used for statistical and website-improvement purposes.

If third-party analytics or tracking services are enabled on the Site, their processing of information may also be subject to their respective privacy policies.

7. Sharing of Personal Information

We do not sell your personal information.

We may share personal information with third parties only where reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by applicable law.

Such third parties may include service providers that assist us with:

  • Website hosting and infrastructure
  • Payment processing
  • Order processing
  • Product delivery and logistics
  • Customer support
  • Email or communication services
  • Website analytics
  • Technical maintenance
  • Security and fraud prevention
  • Other services necessary to operate and improve our business

These service providers may process personal information only to the extent reasonably necessary for providing their services to us.

We may also disclose information where required by law, legal process, government authority, or where necessary to protect our rights, property, users, or the security of our Site.

8. Payment Information

If our Site provides online payment facilities, payments may be processed through third-party payment service providers.

We do not intentionally store complete credit/debit card numbers, CVV numbers, PINs, OTPs, or banking credentials on our own servers.

Payment information submitted through a third-party payment gateway may be processed by that provider according to its own terms, security practices, and privacy policy.

You should review the applicable payment provider’s privacy policy before completing a transaction where appropriate.

9. Delivery and Logistics

To fulfil an order, we may need to provide relevant customer information to delivery, courier, logistics, or shipping service providers.

This may include information such as:

  • Recipient name
  • Delivery address
  • Mobile/telephone number
  • Order-related information necessary for delivery

Such information will be shared only to the extent reasonably necessary to complete the delivery or provide the relevant service.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

  • Processing and completing orders
  • Providing customer support
  • Maintaining transaction and business records
  • Resolving disputes
  • Preventing fraud or misuse
  • Complying with legal, accounting, tax, or regulatory obligations

When personal information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise, or otherwise securely dispose of it.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, loss, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

12. Children’s Privacy

Our Site is not intended to knowingly collect personal information from children in circumstances where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us in circumstances where such information should not have been collected, please contact us so that we can take appropriate action.

13. Marketing Communications

You will not be automatically subscribed to our marketing communications solely because you visit our website.

Where marketing consent is required, we will obtain your opt-in consent.

You may unsubscribe from marketing emails or other promotional communications at any time by:

Withdrawal from marketing communications will not necessarily affect non-marketing communications relating to your orders, transactions, account, or customer-service requests.

14. External Links

Our Site may contain links to third-party websites, services, or platforms.

We do not control the privacy practices, security, content, or policies of third-party websites.

Visiting an external website is subject to that website’s own terms and privacy policy.

We recommend reviewing the privacy policy of any third-party website before providing personal information to it.

15. Social Media and Third-Party Platforms

Our website may contain links, buttons, widgets, or integrations relating to third-party platforms or social media services.

If you interact with such services, the relevant third party may collect information about your interaction in accordance with its own privacy policy.

We are not responsible for the privacy practices of third-party platforms that we do not control.

16. Data Breach

We take reasonable measures to protect personal information against unauthorized access and other security risks.

If a personal data breach occurs that requires notification under applicable law, we will take the required steps to notify affected individuals and/or the relevant authority within the applicable timeframe and in the manner prescribed by law.

17. Your Requests and Grievances

If you have any question, concern, request, or complaint regarding:

  • Your personal information
  • How your information is collected or used
  • Withdrawal of consent
  • Correction or updating of information
  • Deletion of information
  • Marketing communications
  • Cookies
  • Any other privacy-related matter

please contact us at:

Email: support@bhavyadesignprint.com

We aim to acknowledge and respond to privacy-related enquiries and complaints as soon as reasonably possible and within the applicable legal timeframe.

18. Verification of Requests

For certain privacy requests, we may ask you to provide reasonable information to verify your identity.

This is intended to prevent unauthorized persons from accessing, modifying, or deleting another person’s personal information.

We will use verification information only for the purpose of processing and securing your request, subject to applicable law.

19. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Our website
  • Technology
  • Data-processing practices
  • Applicable laws or regulations

When we make changes, we may update the “Last Updated” date displayed at the beginning of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

20. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Bhavya Design Print
Email: support@bhavyadesignprint.com

For privacy-related requests, please include sufficient information for us to understand and process your request.

21. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.

Any matters relating to the processing and protection of personal data will be handled in accordance with applicable data protection and other relevant laws and regulations in force from time to time.